1 – Order Confirmation :
Moroccan Rugs Shipping Policy
We offer worldwide shipping on Moroccan rugs, with free shipping available on all orders. Below, you can find important information about payment confirmation, order processing, shipping times, delivery, and tracking.
2 – Order Processing
It takes 1–2 business days to process your order.
In order to guarantee the quality of our products, every order is carefully prepared before it is shipped. Our team checks each product and carefully packages your items to help ensure they arrive in excellent condition.
If the processing time takes longer than expected, we will contact you by email.
3 – Shipping
We offer free shipping on all orders anywhere in the world.
Delivery usually takes 2–5 business days with FedEx, depending on the destination. The approximate shipping times by region are:
- Europe: 2–3 business days
- USA, Canada, and Australia: 2–4 business days
- Rest of the world: 3–5 business days
Our Moroccan rugs shipping service is designed to provide customers around the world with convenient delivery directly to their destination.
Customs & Duty Fees
Buyers are not responsible for any Customs or Duty fees incurred.
4 – Delivery & Tracking
Once your order has been shipped, your tracking number and a link to the express shipping company’s website will be sent to you by email immediately.
You can use the tracking information to follow the progress of your Moroccan rug delivery.
We will also email you if there is any unsuccessful delivery attempt.
If you have not received your order or there has been no delivery, please contact us within 7 days of shipment. Our representative will work to resolve the problem within 24 hours.
Important Notice About Processing Time
Careful Preparation of Your Moroccan Rug
In order to guarantee the quality of our products, the Moroccan handmade market has to prepare your goods carefully before they are shipped out.
We check all products and carefully package your items to ensure they arrive in excellent condition.
Because our products are carefully prepared before shipping, please allow the stated 1–2 business days for processing before your order is dispatched.
Worldwide Moroccan Rug Delivery
Whether your order is being shipped to the USA, Canada, Australia, Europe, or another destination around the world, we prepare each order carefully before handing it over to the express shipping company.
Our goal is to make shipping Moroccan rugs as straightforward as possible, from the moment your payment is verified through order preparation, shipment, tracking, and final delivery.
If you have questions about Moroccan rugs shipping, delivery times, tracking, or your order, please contact our customer support team for assistance.